In order to bring you the best experience, we'd like to hear about your use of My DSO Manager.

Less than 2 minutes will be required to complete this questionnaire.

Since few days, it's possible to include your Creditsafe data (« Note » and « Recommended Credit ») to your customers files using our new connector « Creditsafe Connect ».

From most My DSO Manager screens and reports it is possible to export the data to Excel, with a simple click on this button:

In My DSO Manager the Collector is the person in charge of collection for one or several customers.

You can assign a collector either « customer by customer » form the customer sheet, « in mass » with the help of the customer search, or by the customer data import → more informations here.

Do you want to send a dunning SMS to your customers?

To do this, add a SMS action to your collection scenario:

Do you want to use as an indicator the overdue % of more than 30 days, 60 days or 90 days?

The overdue % represents the part of the outstanding receivables that are overdue. By default it is displayed on the total of the account receivable

Since few days, it's possible to integrate your Ellisphere data (Score and Recommended Credit) to your customers files using our new connector.


This new feature allows you to daily follow-up your account receivable against Ellisphere recommendations, and thus facilitates your credit risk management.

Do you have a new information, a comment to complete or to correct on an item ?

Status and comments are editable by clicking on the desired item, then by editing it with the pencil on the bottom right:

Do you regularly search using the same criteria?
→ add the search page with the desired criteria to your bookmarks in your web browser!

The customization of dunning actions is a key factor of success of your Debt Collection management. It conveys the image and the seriousness of your company.

In additions to be able to write dynamic and customizable documents (e-mails, SMS, letters, ...) using tags #Hashtags → My DSO Manager now integrates photos allowing to include handwritten signature, the user's photo, a promotional image, an official e-mail signature of your company, ...

If you have many items on your customer account, you shall quickly filter only some items based on one or several criteria (regarding a specific PO No, or to create a monthly statement...).

Nothing's easier! There are two possibilities to do that from the customer file:

It may be relevant to show certain information about your customer: risk, blocked account, general behavior ...

In order to attract attention it's possible to enter a general comment at the customer file level (not specific to certain transactions).