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Follow-up Actions: more than dispute management

???, ?? 12 2026

The Follow-up action provides dedicated management for cases requiring multiple exchanges, validations, negotiations, or actions over time. While it is particularly well suited to the management of disputes, this specific action can also be used in...

Webinar - Discover our new follow-up features

???, 4? 27 2026

What is a follow-up action and how to use it? Following the evolution of our customer dispute management module, our teams invite you to a webinar dedicated to a key feature:the follow-up action, a specific type of action designed to manage...