The aging balance helps to monitor the situation of accounts receivable based on their seniority compared to their due date. It is divided into several tranches. For example, non-overdue receivables and receivables due between 1 and 30 days and between 31 and 60 days ... etc. It can be applied to the entire accounts receivable or can be set by customer or group of customers.
Average payment duration recorded on the customer. It is calculated based on the effective date of payment of invoices by the customer compared to their issuance date. It differs from the DSO (days of sales invoiced and not yet paid) which is calculated with outstanding invoices.
The cost of credit is the cost for the seller of the credit granted to a client. It is different for each company and depends on the structure of the company's liabilities and costs of each item (equity, debt ... etc.). It is necessary to know this cost for his company to set up the payment terms and the rate of late payment penalties to use.
When a company makes a sale by granting a delay of payment to the buyer, she is not certain to be paid while she has already delivered the equipment ordered or performed the service. Credit risk represents the sum of receivables issued and not yet paid less those secured (credit insurance, bank guarantees ... etc.)
It is possible in My DSO Manager to create groups of customers based on desired criteria (customer type, by country, by amount of AR, by risk ... etc.). Groups allow you to assign a specific collection scenario and to obtain dedicated reports (DSO, litigation, risk ... etc.).
A dispute is a reason given by the customer to justify the non-payment of an invoice. It may be of several kinds: commercial (pricing error on the bill), quality (the delivered material does not work properly) or administrative (error in the invoice wording ...).
Each item (invoice, credit note, payment unaffected, debit note ...) uploaded in My DSO Manager must be associated with an internal item type of My DSO Manager. This type depends on the accounting nature of the item.
There are 6 item types in My DSO Manager:
FAC / Invoice : invoices. Debit items only
AVO / Credit note : credit notes. Credit items only
RGL / Payment : unallocated payments. Credit items only
ODI / Miscellaneous transaction : miscellaneous operations(OD). Debit or credit items
TRT / Draft : items in transit (drafts, bill of exchange). Debit only
DPA / Downpayment request : payment requests. These are memorandum items (for information) without accounting value. Debit items only
Days Sales Outstanding: number of days of sales in the accounts receivable. The DSO is a key indicator in credit management and should be as low as possible. It varies depending on the payment terms granted to customers and bills collection performance.
The due date is the date on which an invoice must be paid by the client. It is calculated on the issuance of the invoice based on the payment term defined during the trade negotiations. It is important that it is correct to avoid any dispute justifying the non-payment of the invoice.
There are several roles in My DSO Manager.Each have specific rights:
Administrator ( 管理员 ): access to all the features present in the application including setting the platform.
Credit manager ( 信用经理 ): access to all features except « my account » and « security settings ».
Collector ( 账款回收负责人 ): accesses to recovery features and reports. He can also manage customer groups.
Sales administration ( 销售管理 ): visualization access to clients, items with their statutes and comments and reports.
Commercial ( 销售经理 ): access for consultation only on clients and on reports. However, it is possible to associate a status and a comment on the invoices but it is not possible to access to the settings.
Financial controller ( 内部控制人员 ): access for consultation only on clients and their accounts situations as well as on the reports.
Executive officer ( 领导人 ): access for consultation only on clients and their accounts situations as well as on the reports.
A specific action allows you to exclude the selected bills from the collection scenario and to perform another action. For example, if the customer agrees to pay a bill at a time D, it is useful to set a specific action « promise to pay follow up » on this bill at D + 2 days. When an invoice is qualified in dispute, a specific action « dispute tracking » is automatically programmed by My DSO Manager to take this bill out of collection until dispute is resolved.
A statement of account is a summary document of all accounting records of a customer account. It contains all invoices, credit notes and other items not settled yet. This document informs the client of the bills he has to pay.
The status allows to qualify items and assign them temporarily in a category. For example, if a customer confirms a payment, the relevant invoices will be qualified with a status of « Promise to pay ».
The To do list is a central tool in My DSO Manager. It contains all the collection actions to be made. There can be several sorts of actions: scenario actions, specific actions or automatic actions. The To do list allows the collector to organize its priorities and its activity into My DSO Manager.