The
payment profile represents your
customer payment behavior and it's illustrated by a flag
near your customer's information.

It allows you to
quickly visualize in which category your customers are positioned, and helps with the collection strategy and decision-making in credit management.
The payment profile is defined according to the average payment delay (calculated over six rolling months) and it is configurable according to your criteria.
For this, you have to go to Settings /
Manage payment profiles
:
Choose your
payment profile name, the condition according to the
average payment delay, insert a
comment if you wish, and choose a
flag color :
The flag
is displayed in most screens.
By flying over it you will find the definition and the average payment delay of the customer :
You can also sort the information by
payment profile, so that
collector can, for example, prioritize
collection according to this criteria:
or also:
- integrate payment profile to your searches and alerts
- assign collection scenarios according to the payment profile
- sort customers lists
- ...