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Collect in My DSO Manager » How to apply recovery cost?

It is possible to insert in the statements of accounts and the recovery documents sent to the customer a flat fee per overdue invoice for recovery cost.

To do this, fill in your account the amount of recovery cost that you want to apply.

Then it is necessary to activate the recovery cost for the clients you want to apply them. This is possible in two ways:

Solution 1 In the customer file. In this case, the activation is done customer by customer.

Customer record

Solution 2 Mass changes to customers can also be carried out from Company searchLink. Do a search on the required clients, select them all and enable the recovery cost.


Tips → once the desired selection is done, you can add the page to your favorites in your internet browser. Then, simply click on it to find this selection again.

recovery cost will now appear in the statement of account in customer record and in the account statements sent to customers by email or mail, as well as late payment penalties if they are also activated.

→ You can use now the #Hashtag to include the late penalties and/or recovery cost from your collection :

  • #items_amount_overdue_include_late_penalties to retrieve the total amount of due invoices plus payment penalties and/or recovery cost.

  • #items_amount_late_penalties that display the amount of late penalties and/or recovery cost

Late penalties and/or recovery cost will be displayed in the customer file and on the items list only if they are activated in the customer file

→ Or the following #Hashtag to exclude the late penalties and/or recovery cost, for example from your first reminders :

  • #items_list_overdue_exclude_late_penalties that display the statement of account of due invoices without calculating the late penalties and/or recovery cost

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