News My DSO Manager

As part of its continued commitment to supporting the development of credit management practices in the UK, My DSO Manager will take part in its first UK-based Situation Room workshop, delivered in partnership with Callisto and generously hosted by...

Hello,At My DSO Manager, our story is written at the foot of the Alps… and our vision is inspired as much by their height as by the standards they demand.Always guided by a mindset of continuous improvement and practical support, we will be...

The entire My DSO Manager team wishes you all the best for 2026! This new year promises to be very rich for your credit management and cash collection software: functional enhancements, MAIA, electronic invoicing, etc., will shape the coming...

Context Exail is an international industrial group operating multiple sites and entities. Global footprint: 20 countries across Europe, Asia, and the United States. Each entity managed credit and collections in its own way. Reporting was done in...

Identifying and dealing with disputes is a good business practice and essential to preserve customer satisfaction and cash flow. However, what if more and more disputes are generated by deficiencies in your company's sales process? Recurring...

In this article, we will cover the first part of the topic of cash collection in the era of electronic invoicing. To introduce the subject and understand all its implications, let's start with what we already know: the Chorus Pro platform. The...

To optimize your collection follow-up and strengthen the consistency of your collection process, it is possible to associate a specific action template with each status in My DSO Manager. Why configure this association? The goal is to save time...

AT A GLANCE CONTEXT & CHALLENGESThe ALTYN Group designs and implements energy efficiency programs for buildings. With its organic expansion and acquisitions, it needed to finance its growth while maintaining strict control over cash and...

Hello, The My DSO Manager - Coface connector is evolving: submit your warranty requests from My DSO Manager without having to log in to Cofanet! This feature allows for optimal and more integrated management of your credit insurance in My DSO...

Dear customers, Choosing the right collection media based on customer type and level of follow-up stage is a key factor in successful cash collection. While interactive email and phone calls remain the pillars of customer communication, other...