Our online help is now available in video format!

Hello,

At My DSO Manager, our story is written at the foot of the Alps… and our vision is inspired as much by their height as by the standards they demand.

Always guided by a mindset of continuous improvement and practical support, we will be launching a new online help format dedicated to our user community: short, clear and dynamic video capsules, designed to help you get the very best out of your Credit Management tool, with complete ease.

Stay tuned for the release of the first videos!

A short, clear and practical video format

Because it is sometimes easier to watch than to read, these videos will complement our existing resources:

Our online help articles,

MAIA, our generative AI dedicated to user support.

In just a few minutes, each video presents a key feature, explains its purpose and shows you the best way to use it in your day-to-day work.

Practical topics at the heart of your daily use

Each video will focus on a concrete topic drawn directly from your everyday use of My DSO Manager.

The first three videos, available at the beginning of 2026, will cover:

How to manage your follow-up schedule
Why and how to effectively classify your documents (invoices, credit notes, etc.)
How to bring your statuses to life through follow-up actions

Practical, ready-to-use content, designed to answer your most frequently asked questions and help you go even further in mastering the tool.

An accessible resource, designed for you

These videos will be available directly from your My DSO Manager workspace, so you can quickly find the right information at the right time, without wasting any time.

And this is just the beginning:

The video library will be regularly expanded with new content to support you at every stage of your My DSO Manager journey.

While waiting for the launch…

As the launch approaches, we invite you to enjoy a first preview.