Use standard scenarios present in the tool, or create them and customize them according to the type of your customers Create dynamically your collection documents (emails, letters, fax and SMS) while keeping the ability to customize them for each customer with the use of #Hashtag

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The agenda includes all collection actions to do generated by the collection scenario or the collector It allows to organize your work and prioritize your actions according to different criteria: amount to be recovered, type of action, by customer ...

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Each collection action is historized as well as status and comments associated with it Each new dunning action is adapted according to previous exchanges in order to achieve a collection funnel to lead the client to pay bills

Plan in advance the actions that will be performed later with or without confirmation of the collector MY DSO MANAGER will automatically perform the dunning action by email if the invoice is not paid on the date of completion of the action

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Give your customers the opportunity to access to the details of their account on MY DSO MANAGER and add comments about their bills Streamline your customer exchanges with this feature to handle more quickly issues that are blocking the payment

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The smartphone access allows business leaders and sales managers to always be aware of late payment invoices During customers visits, sales managers access in a few clicks to customers' accounts to discuss about payment of bills

Define customers to claim late payment penalties which are automatically calculated and included in the dunning documents Respect the legal requirements and obtain financial compensation for late payment

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Cash collection is a matter of all of your business actors who are in contact with customers With MY DSO MANAGER software, enable them access to a single source of information up to date and to accelerate the disputes resolution to get paid faster

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The DSO reports, aging balance, risk, dispute, turnover, ... are calculated in real time on several areas (global, by customer group, by custom field, by customer, ...) They allow to monitore your performance and to implement improvement action plans

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Learn about the actual average payment time of each of your customers as well as many other key performance indicators Use this information in your credit analyzes and in trade negotiations to get paid quicker by your business partners

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Assess the creditworthiness of each customer and set up a credit limit consistent with business needs and financial capabilities of the buyer Drive your credit insurance and manage exposure by legal entity to limit the risk of non-payment

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MY DSO MANAGER manages all currencies. Convertion rates are automatically collected each day by the software Collection is done in the billing currency while integrating these receivables in the performance reports done with the currency of your company.