In My DSO Manager
, for the customized versions, it is possible to create an unlimited number of users.
There are three user categories : the « active », the « inactive » and the « multi-entities » for accounts using a Multi-Entity platform.
1. The active user
The « active » user will be able to connect
directly to the entity in which you created him
and only to it, using his own username and password.
To create this type of user, from the relevant entity, go to Admin, Manage Users, and click « Add New User ».
Fill in the necessary elements and define a role
for your user. For more information on roles → What are the user profiles?
password must be 9-128 characters, have a digit, a lowercase, an uppercase letter, or a special character.
For security reasons, it is recommended to select « Force password change on next login »
My DSO Manager
The user's email must be validated so that he can send emails from
Click on « Validate email address »
to send an email to the user, inviting him to validate his address in My DSO Manager
Once done, your user has access to the desired entity and can act in My DSO Manager
, you can send him his username and temporary password.
2. The inactive user
This category of users allows you to quickly add this person as a copy of an email, send him an interactive internal email
, and also associate him with one or more customer accounts
Associating a colleague with a client allows you to filter your accounts and reports using this criteria.
The creation logic is identical to that of the active users
, but by ticking « No »
to the question "Active account?".
3. The Multi-Entities user
The « Multi-Entities » user will be able to connect to the Multi-Entities platform
of My DSO Manager
using his own login and password, and access one or more of your entities
For more information on the « Multi-Entities » user → How to manage users of your Multi-Entities accounts?