Online help: Various questions My DSO Manager

Tip of the Day See all tips

How to create advanced Scoring with AI Search & Assign?

One of the foundations of the credit manager profession is the ability to assess the solvency and credit risk of a company's ...

Tutorials See all tutorials

What are the interactive e-mails and how to activate them?

The interactive emails allow your clients to directly access their account status via a link integrated into your emails reminder. This functionality facilitates communication and optimizes client account ...

November 19 2024

How to create and close a dispute case?

The creation of a dispute comes after an exchange with the client indicating a valid reason for not paying certain invoices. It is done on the client sheet / statement of account of open items. Dispute creation You ...

October 20 2025

Why and how to qualify items (invoices, credit notes...)?

My DSO Manager allows you to carry out funnel-shaped reminder actions to encourage the customer to pay. This is made possible thanks to:the progressive actions of the reminder scenarios, • other types of actions ...

April 13 2026

Our videos See all our videos

What is a specific follow-up action and how to use it?

Why and how to qualify items (invoices, credit notes...)?

How to manage collection agenda in My DSO Manager ?

News See all news

From FECMA 2026 to Connect London: A Week of Credit Management Insights

My DSO Manager will participate in two major credit management events in London this June: the 6th FECMA Pan-European Credit Management Congress on June 10 and 11, followed by My DSO Manager Connec...

New webinar : Optimise your cash collection performance with the Performance monitoring report

Dear users and valued clients, At My DSO Manager, we continuously strive to provide you with powerful tools to simplify and optimise you...

Connect Chorus Pro for collections management and invoice tracking!

Do you work with french public sector customers and submit your invoices through the Chorus Pro portal? Why connect Chorus Pro to your collections software? The Ch...

Online help

Find our tutorials by theme :

Tip of the Day See all tips

How to create advanced Scoring with AI Search & Assign?

Tutorials See all tutorials

What are the interactive e-mails and how to activate them?

How to create and close a dispute case?

Why and how to qualify items (invoices, credit notes...)?

Our videos See all our videos

News See all news

From FECMA 2026 to Connect London: A Week of Credit Management Insights

New webinar : Optimise your cash collection performance with the Performance monitoring report

Connect Chorus Pro for collections management and invoice tracking!

Tutorials and news of credit management See more

What's the digital DSO?

Understand and analyze the balance sheet

How to carry out effective financial analyses?