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Tip of the Day
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Tutorials
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What are the interactive e-mails and how to activate them?
The interactive emails allow your clients to directly access their account status via a link integrated into your emails reminder. This functionality facilitates communication and optimizes client account ...
November 19 2024
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How to create and close a dispute case?
The creation of a dispute comes after an exchange with the client indicating a valid reason for not paying certain invoices. It is done on the client sheet / statement of account of open items. Dispute creation You ...
October 20 2025
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Why and how to qualify items (invoices, credit notes...)?
My DSO Manager allows you to carry out funnel-shaped reminder actions to encourage the customer to pay. This is made possible thanks to:the progressive actions of the reminder scenarios, • other types of actions ...
October 20 2025
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News
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Electronic invoicing and cash collection : how e-invoicing is transforming cash and accounts receivable management
In this article, we will cover the first part of the topic of cash collection in the era of electronic invoicing. To introduce the subject and understand all its implications, let's start with what we already know: t...
Coface credit insurance: submit your guarantee requests in My DSO Manager!
Hello, The My DSO Manager - Coface connector is evolving: submit your warranty requests from My DSO Manager without having to log in to Cofanet! This feature allows for optimal and more integrated management of your cr...
Electronic Mail & Registered Mail: Automate your actions!
Dear customers, Choosing the right collection media based on customer type and level of follow-up stage is a key factor in successful cash collection. While interactive email and phone calls remain the pillars o...
Tutorials and news of credit management
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What's the digital DSO?
How is the DSO transformed thanks to digital solutions? Real-time, analytical calculation, technological developments are shaking up this key credit m...
Understand and analyze the balance sheet
How analyse the balance sheet and determine the solvency of your clients
How to carry out effective financial analyses?
In the tumult of digital technologies increasing the efficiency of credit managers and credit analysts, the venerable financial analysis remains the j...