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顧客対応のデジタル化
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今日のヒント
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Everyone on their agenda!
Accounts Receivable and cash collection concerns all the actors of the company in contact with customers. It is therefore not an activity reserved for specialists, credit managers and debt collectors, or for accountants, but also for salespeople, sales administration, customer care, etc. ...
チュートリアル
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What are the interactive e-mails and how to activate them?
The interactive emails allow your clients to directly access their account status via a link integrated into your emails reminder. This functionality facilitates communication and optimizes client account management. 1. What are the interactive e-mails? Interactive emails offer your clients ...
11? 19 2024
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How to create and close a dispute case?
The creation of a dispute comes after an exchange with the client indicating a valid reason for not paying certain invoices. It is done on the client sheet / statement of account of open items. Dispute creation You must select the items concerned by the dispute by checking them on the left of the ...
10? 20 2025
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Why and how to qualify items (invoices, credit notes...)?
My DSO Manager allows you to carry out funnel-shaped reminder actions to encourage the customer to pay. This is made possible thanks to:the progressive actions of the reminder scenarios, • other types of actions (specific actions or out-of-scenario actions) allowing particular cases to be ...
4? 13 2026
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What is a specific follow-up action and how to use it?
What is the Performance monitoring report?
What is a specific follow-up action and how to use it?
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Grouped collections - New visual identification!
Do you use grouped collection to centralize the collection across multiple customer accounts? My DSO Manager now makes them easier to identify with new visual indicators. ...
MAIA Actions: AI-Powered Collection Prioritization | My DSO Manager
Among all the collection actions to be carried out, which ones should be handled first? With MAIA Actions, My DSO Manager uses artif...
Webinar: Accounts Receivable transformation with PROMAN USA
Join the webinar Digital Transformation in Action: How PROMAN USA transformed credit risk and collections visibility at scale Managing Account...
債権管理のチュートリアルとニュース
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The keys of cash collection
What are the keys of cash collection? How to improve cash coming from customers?
What's the digital DSO?
How is the DSO transformed thanks to digital solutions? Real-time, analytical calculation, technological developments are shaking up this key credit m...
Understand and analyze the balance sheet
How analyse the balance sheet and determine the solvency of your clients