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顧客対応のデジタル化
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今日のヒント
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Create an alert "Late customers without action done last xx days"
Time management and collection efficiency are closely linked: the probability of collecting a debt decreases rapidly as the weeks go by. It is ...
チュートリアル
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What are the interactive e-mails and how to activate them?
The interactive emails allow your clients to directly access their account status via a link integrated into your emails reminder. This functionality facilitates communication and optimizes client account ...
11? 19 2024
続きを読む >
How to create and close a dispute case?
The creation of a dispute comes after an exchange with the client indicating a valid reason for not paying certain invoices. It is done on the client sheet / statement of account of open items. Dispute creation You ...
10? 20 2025
続きを読む >
Why and how to qualify items (invoices, credit notes...)?
My DSO Manager allows you to carry out funnel-shaped reminder actions to encourage the customer to pay. This is made possible thanks to:the progressive actions of the reminder scenarios, • other types of actions ...
4? 13 2026
続きを読む >
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What is a specific follow-up action and how to use it?
What is the Performance monitoring report?
What is a specific follow-up action and how to use it?
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Webinar: Accounts Receivable transformation with PROMAN USA
Join the webinar Digital Transformation in Action: How PROMAN USA transformed credit risk and collections visibility at scale Managing Account...
Paynum Connector: Digital Payments Integrated into Your Follow-ups
Every day of payment delay has a cost. However, debt collection does not end with sending a reminder: it ends when the invoice is paid. My DSO Manager a...
From FECMA 2026 to Connect London: A Week of Credit Management Insights
My DSO Manager will participate in two major credit management events in London this June: the 6th FECMA Pan-European Credit Management Congress on June 10 and 11, followed by My DSO Manager Connect London, hosted...
債権管理のチュートリアルとニュース
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The keys of cash collection
What are the keys of cash collection? How to improve cash coming from customers?
What's the digital DSO?
How is the DSO transformed thanks to digital solutions? Real-time, analytical calculation, technological developments are shaking up this key credit m...
Understand and analyze the balance sheet
How analyse the balance sheet and determine the solvency of your clients