It is particularly suitable for the disputes management or to request the intervention of a salesman. The recipient can click on a link in the email and reply directly via the dedicated page in
His comments are sent automatically by email to the sender who can validate them and insert them in the items history.
internal interactive email
s are a powerful communication tool to speed up the resolution of disputes by concentrating in one place the exchanges between the various stakeholders. Further, they don't need a My DSO Manager
access to comment which makes easier the communication!