It is possible to insert in the statements of accounts and the collection documents sent to the customer a flat fee per overdue invoice for recovery cost.

To do this, fill in My account the amount of recovery cost that you want to apply.

Then it is necessary to activate the recovery cost for the clients you want to apply them. This is possible in three ways:

1. Inside the customer file

This method allows actviation over time, as needed. Click on the little blue pen at the top right of your customer file, then select Yes at Recovery cost ?:

2. Mass change on a customer selection

This option is to be preferred when you wish to apply the recovery cost to a customers list according to certain criteria. To do this, go to the tab Clients:


Fill in your search criteria, or copy/paste a list of customer accounts from Excel (or other tool) in the Company code field:





Display and select all the customers, then activate the recovery cost (at the bottom of the page):

3. From Search & assign, to activate by default the recovery cost or according to your own criteria.

The recovery cost will be automatically activated on any new customer based on the defined automatic assignment tasks or, in the event that no assignment is applied, the default assignment. This set up has to be done from Settings, AI Search & assign, tab Recovery cost or tab By Default:





→ You can use now the #Hashtag to include the late penalties and/or recovery cost from your collection :

• #items_amount_overdue_include_late_penalties to retrieve the total amount of due invoices plus payment penalties and/or recovery cost.
   
• #items_amount_late_penalties that display the amount of late penalties and/or recovery cost

→ Or the following #Hashtag to exclude the late penalties and/or recovery cost, for example from your first reminders :

• #items_list_overdue_exclude_late_penalties that display the statement of account of due invoices without calculating the late penalties and/or recovery cost