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Various questions
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If you have questions, contact us
Credit limit management
»
How to validate credit limits requests?
The validation levels of the
credit limits
can be set in Settings /
Manage
credit limits
validation
:
(these elements are configurable / modifiable by your Administrator / Credit Manager)
Validation levels relate either to the unsecured amount of the
credit limit
:
credit limit
- guarantees (setup by default), either on the gross amount of the
credit limit
.
Contact us
to update this setup.
The different options for the
credit limit
validation workflow
You have three options:
The validation request is sent only to the first person with the authority to validate the
credit limit
.
The request is sent to all validators up to the first person with the authority to validate, including those with a lower validation level than the user making the request, which promotes a collaborative risk assessment.
The request is sent to all validators up to the first person with the authority to validate and who have a higher validation level than the user making the request.
The
credit limits
validations can be managed:
1
From the
customer file
:
Credit limits
in
red
→ limit « not validated » or « refused »
Credit limits
in
orange
→ limit « waiting for validation »
Credit limits
in
vert
→ limit « validated »
Fly over the
credit limit
to know it's
state
:
Enter and send the
credit limit
amount to validate:
The validator(s) receives an email with a link to approve the
credit limit
validation request. He must be
created in
My DSO Manager
in order to directly access the request and validate (or reject) it from the customer's file, and thus have all the necessaries informations for decision making.
Once the validation process is completed,
My DSO Manager
sends an email to the requestor informing him of the validation (or rejection) of his request
2
From Setting - Manage
credit limits
validation -
Requests history
:
Find all the requests that you can filter by their
state
:
3
From the
Risk report
:
The risk report makes it possible to summarize the
credit limits
and their
state
(validated, not validated, pending ...).
Once the validation is done, in case of
credit limit
change, the amount has to be entered either manually from the customer's file or on the risk report, or by data import (according to your configuration)
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