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Various questions
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If you have questions, contact us
Manage collection scenarios
»
List of tags #Hashtag
Insert
#Hashtag
in your templates of emails and letters to dynamically retrieve the content to which they correspond.
For example, if you insert the tag « #items_list », a table will appear in the document containing all items (invoices, credit notes ...) of your customer account.
Simply copy and paste the chosen tag into the body of the email or dunning letter, then view the result by clicking on the « Preview » button:
See also
how to manage templates of emails and letters?
.
Display customer data :
#Hashtag
Description
#client_address
Customer full adress
#client_address_city
Customer
city
#client_address_country
Customer
country
#client_address_postbox
Customer PO Box
#client_address_state
Customer
state
#client_address_street
Customer number and street
#client_address_zip
Customer
zip code
#client_blocked
Account blocked
Yes
or
No
#client_business_line
Business line
#client_code
Customer code
#client_credit_limit
Credit Limit
#client_credit_limit_available
Available
credit limit
#client_id
Legal id
entifier
#client_name
Customer name
#client_name_business
Customer
business name
#client_name_trading
Customer
trading name
#client_page_button
Button for internal emails to go directly to the customer in
My DSO Manager
#client_payment_mean
Customer
payment mean
#client_payment_term
Customer
payment term
#client_url
Customer Website
#client_vat
Customer
VAT number
Display items and amounts :
#Hashtag
Description
#items_amount
Customer
total receivable
amount
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_disputes
Total amount of
disputed
items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_exclude_disputes
Total amount excluding
disputed
items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_exclude_disputes_and_litigations
Total amount excluding
disputed
and litigation items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_exclude_litigations
Total amount excluding litigation items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_include_late_penalties
Total amount including late payments penalties and/or
recovery cost
(if enabled in the customer sheet)
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_late_penalties
Late payment penalties
amount and/or
recovery cost
(if enabled in the customer record)
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_not_due
Total amount including only not due items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue
Total
overdue
amount
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_disputes
Overdue
amount of
disputed
items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_exclude_disputes
Overdue
amount excluding
disputed
items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_exclude_disputes_and_litigations
Overdue
amount excluding
disputed
and litigation items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_exclude_disputes_include_late_penalties
Overdue
amount excluding
disputed
items including late payments penalties and/or
recovery cost
(if enabled in the customer sheet)
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_exclude_litigations
Overdue
amount excluding litigation items
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_exclude_specific_actions
Overdue
amount excluding items in a
specific action
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_overdue_include_late_penalties
Overdue
amount including
late payment penalties
and/or
recovery cost
(if enabled in the customer record)
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_rgl_only
Total amount of settlement type coins
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_selected
Selected
total receivable
amount
To
Specific action associated with the status
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_selected_include_late_penalties
Selected
total receivable
amount including
late payment penalties
and/or
recovery cost
(if enabled in the customer record)
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_amount_selected_late_penalties
Selected total
late payment penalties
and/or
recovery cost
(if enabled in the customer record)
Add
_per_currency
to the end of Hashtag so that the amounts are grouped by currency
#items_list
Full
statement of account
#items_list_collection_grouped_splitted
Grouped
statement of accounts
with subtotals by customer account for grouped reminders
Please contact us to activate this #Hashtag on your platform
#items_list_collection_grouped_splitted_overdue_exclude_disputes
Grouped statement of accounts with subtotals by customer account for grouped reminders /
Overdue
items only, excluding
disputed
items
Please contact us to activate this #Hashtag on your platform
#items_list_disputes
Statement of account
of
disputed
items
#items_list_exclude_disputes
Statement of account
excluding
disputed
items
#items_list_exclude_disputes_and_litigations
Statement of account
excluding
disputed
and litigation items
#items_list_exclude_late_penalties
Full
statement of account
without displaying late penalties and
recovery cost
#items_list_exclude_litigations
Statement of account
excluding litigation items
#items_list_monthly
Full
statement of account
including subtotals by month of
due dates
#items_list_not_due
State
ment including only not due items
#items_list_overdue
Statement of account
with
overdue
items only
#items_list_overdue_disputes
Statement of account
with
overdue
disputed
items only
#items_list_overdue_exclude_disputes
Statement of account
with
overdue
items only, excluding
disputed
items
#items_list_overdue_exclude_disputes_and_litigations
Statement of account
with
overdue
items only, excluding
disputed
and litigation items
#items_list_overdue_exclude_late_penalties
Statement of account
with
overdue
items only, without displaying late penalties and
recovery cost
#items_list_overdue_exclude_litigations
Statement of account
with
overdue
items only, excluding litigation items
#items_list_overdue_exclude_specific_actions
Statement of account
with
overdue
items only, excluding items in a
specific action
#items_list_rgl_only
Statement of account
with settlement type coins
#items_list_selected
Selected items
state
ment
To
Specific action associated with the status
#payment_button
Payment button corresponding to items of
#items_list
#payment_button_disputes
Payment button corresponding to items of
#items_list_
disputes
#payment_button_exclude_disputes
Payment button corresponding to items of
#items_list_exclude_
disputes
#payment_button_exclude_litigations
Payment button corresponding to items of
#items_list_exclude_litigations
#payment_button_include_late_penalties
Payment button corresponding to items of
#items_list_include_late_penalties
#payment_button_late_penalties
Payment button corresponding to items of
#items_list_late_penalties
#payment_button_not_due
Payment button corresponding to items of
#items_list_not_due
#payment_button_overdue
Payment button corresponding to items of
#items_list_
overdue
#payment_button_overdue_disputes
Payment button corresponding to items of
#items_list_
overdue
_
disputes
#payment_button_overdue_exclude_disputes
Payment button corresponding to items of
#items_list_
overdue
_exclude_
disputes
#payment_button_overdue_exclude_disputes_and_litigations
Payment button corresponding to items of
#items_list_
overdue
_exclude_
disputes
_and_litigations
#payment_button_overdue_exclude_disputes_include_late_penalties
Payment button corresponding to items of
#items_list_
overdue
_exclude_
disputes
_include_late_penalties
#payment_button_overdue_exclude_litigations
Payment button corresponding to items of
#items_list_
overdue
_exclude_litigations
#payment_button_overdue_exclude_specific_actions
Payment button corresponding to items of
#items_list_
overdue
_exclude_specific_actions
#payment_button_overdue_include_late_penalties
Payment button corresponding to items of
#items_list_
overdue
#payment_button_selected
Payment button corresponding to items of
#items_list_selected
To
Specific action associated with the status
#payment_button_selected_include_late_penalties
Payment button corresponding to items of
#items_list_selected_include_late_penalties
Display your informations :
#Hashtag
Description
#my_company_address
My company full
address
#my_company_address_city
My company
city
#my_company_address_country
My company
country
#my_company_address_postbox
My company PO Box
#my_company_address_state
My company
state
#my_company_address_street
My company street
#my_company_address_zip
My company
zip code
#my_company_bank_bic
My company BIC (Bank Identifier Code)
#my_company_bank_iban
My company IBAN (International Bank Account Number)
#my_company_fax
My company fax number
#my_company_id
My company
legal id
entifier
#my_company_logo
My main company logo
#my_company_logo2
My company logo (number 2)
#my_company_logo3
My company logo (number 3)
#my_company_logo4
My company logo (number 4)
#my_company_logo5
My company logo (number 5)
#my_company_logo6
My company logo (number 6)
#my_company_logo7
My company logo (number 7)
#my_company_logo8
My company logo (number 8)
#my_company_logo9
My company logo (number 9)
#my_company_name
My company name
#my_company_name_business
My company
business name
#my_company_name_trading
My company
trading name
#my_company_penalty_rate
My company
late payment penalties
rate
#my_company_phone
My company phone number
#my_company_signature
My company's common signature format
#my_company_url
My company Website
#my_company_vat
My company
VAT number
#my_email
My personnal email
#my_fax
My personnal fax number
#my_firstname
My first name
#my_function
My position in the company
#my_id_number
My ID number
#my_lastname
My last name
#my_name
My full name (first name + last name)
#my_phone
My fixed-line phone number
#my_phone_cell
My mobile phone number
#my_profile_image
Main image of my account
Add
_noresize
to the end of Hashtag so that the image is not resized
#my_profile_image2
Image of my account (number 2)
Add
_noresize
to the end of Hashtag so that the image is not resized
#my_profile_image3
Image of my account (number 3)
Add
_noresize
to the end of Hashtag so that the image is not resized
#my_signature_image1
Image of my signature (number 1)
Add
_noresize
to the end of Hashtag so that the image is not resized
#my_signature_image2
Image of my signature (number 2)
Add
_noresize
to the end of Hashtag so that the image is not resized
#my_signature_image3
Image of my signature (number 3)
Add
_noresize
to the end of Hashtag so that the image is not resized
Display some various data :
#Hashtag
Description
#date_today
Date of today (in the format defined in your account)
#date_more_X_days
Date more X days (where X is a number from 1 to 365)
#interactive_export_button
Button for your customer can download the
statement of account
(
interactive emails
must be activated in their customer file)
#interactive_page_button
Button for your customer to access their account
state
ment (
interactive emails
must be activated in their customer file)
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