15% DSO reduction and fewer outsourced collections at Groupe La Centrale Sylvie Debregeas Customer Risk Manager Groupe La Centrale THE CHALLENGE: Without a dedicated intelligent collection platform, we had to manually handle account receivables using Excel spreadsheets. Daily analysis of payments, balances, and accounts receivable was tedious, time-consuming, and prevented us from optimizing our productivity. A portion of our past-due accounts were previously outsourced to a collection agency.Therefore, choosing a collection and credit management software was an obvious choice to reduce expenses and boost in-house AR administration. THE SOLUTION The ease of implementation The agenda-driven process that organizes the actions to be taken The chronological prioritization in relation to client type The real-time availability when interacting with our clients Simple grouping or client typology classification Real-time visibility while interacting with clients The results We have reduced the transfer of our receivables by 30% to the external collection agencies. The software's user-friendliness has enabled the team to be more autonomous in handling priorities. Our DSO has been improved 15% since the implementation, reaching to 33 days in 4 months. Teams can save time in their daily management, allowing them to focus on effective follow-ups. What are the three strengths of My DSO Manager, you would like to mention? Renaissance in working processes , Efficiency and Following-up fluidity. Contact us for a personalized demo