There are several user roles in My DSO Manager who do not grant the same access rights.

All the functions present in your company will be able to access the application, thus allowing you to involve all the stakeholders in cash collection.

List of user roles:

• Administrator (Administrator), IT Administrator : person responsible of the platform, in charge of the technical part.
   
• Credit Manager (Kreditmanager) : key user, in charge of set-up and administration of the platform.
   
• Collector (Mahnverantwortlicher) : main user of the tool, in charge of the cash collection.
   
• Sales manager (Verkaufsmanager) : main collector's support, privileged contact of your customers.
   
• Sales administration (Verkaufsverwaltung), Financial controller (Finanzleiter), Executive officer (Geschäftsleiter) : those roles can view accounts receivable.
   
• Guest (Gast) : restricted access that only allows to consult the global view and reports.
   

	Administrator	Credit manager	Collector	Sales manager	Sales administration Financial controller Executive officer	Guest
Global view
View all reports
Viewing a customer card
Access advanced search
Export customers and items search
Export reports
Export a customer account
Can be associated to a customer as contact
Can modify items status
Can add comments
Can use most features of MyDSO
Admin - Manage collection scenarios
Admin - Manage credit limits validation
Admin - Manage users account
Admin - Manage payment roles
Admin - Manage item status
Admin - Can import data files
Admin - Secure my account and user accounts
Modify company's informations

« No » as default, can be changed by administrator