Bridging the 4.9% Finance Efficiency Gap with My DSO Manager

The Hackett Group's 2025 Finance Key Issues Study reveals a pressing challenge: finance teams must absorb a 4.1% increase in workload this year while operating with 0.8% fewer resources. This 4.9% productivity gap demands innovative solutions to maintain - and improve - performance.



The benchmarking shows that "Digital World Class" organizations automate nearly 99% of order-to-cash processes, compared to 64% for others. The difference? Higher levels of automation, smarter workflows, and data-driven decision-making.



My DSO Manager's AI-powered platform directly addresses these gaps with:

• Search & Assign: Intelligent task allocation to focus resources on high-priority accounts.
• Smart Upload: 24/7 seamless integration with any ERP for real-time data visibility.
• MAIA: A generative AI assistant delivering custom analyses, actionable recommendations, and 24/7 guidance.
• Integrated Credit Risk Analysis: Combining internal payment data, credit insurer inputs, and financial information to anticipate and mitigate risk.
• Streamlined Dispute Management: Faster resolution cycles that protect cash flow.

By embedding these capabilities into day-to-day operations, My DSO Manager enables finance teams to bridge the automation gap, accelerate cash collection, and strengthen customer risk management - all while operating with fewer resources.

To explore the full insights from the Hackett Spotlight Report and request access, or to discuss how these strategies can be applied in your organization, you can contact us at contact@mydsomanager.com.

We also invite you to join the upcoming CICM webinar, "Closing the Finance Efficiency Gap with AI & Automation", on 17 September 2025 at 5:00 PM (Paris time), where the session will dive deeper into these findings and share practical ways to close the gap.

Register here.