It is possible to insert in the statements of accounts and in the collection documents sent to the customer the amount of late payment penalties.

To do this, fill in My account the rate of late payment penalties that you want to use.

Then it is necessary to activate the late payment penalties for the clients you want to apply them. This is possible in three ways:

1. Inside the customer file

This method allows modification over time, as needed. Click on the little blue pen at the top right of your customer file, then clic Yes on the Late payment penalties?

2. Mass change on selected customers

This option shall be preferred when you want to apply the late payment penalties to a customer list according to some criteria. To do this, go to the tab Clients:


Fill in your search criteria, or copy/paste a list of customer accounts from Excel (or other tool) in the Company code field:




Display and select all the customers, then activate them late payment penalties (at the bottom of the page):

3. From Search & assign, to activate by default the late payment penalties or according to your own criteria.

The late payment penalties will be automatically activated on any new customer based on th defined automatic assignment tasks or, in the event that no assignment is applied, the default assignment. This set up has to be done from Settings, AI Search & Assign, tab Late payment penalties or tab By default:





→ You can use now the #Hashtag to include the late penalties and/or recovery cost from your collection :

• #items_amount_overdue_include_late_penalties to retrieve the total amount of due invoices plus payment penalties and/or recovery cost.
   
• #items_amount_late_penalties that display the amount of late penalties and/or recovery cost

→ Or the following #Hashtag to exclude the late penalties and/or recovery cost, for example from your first reminders :

• #items_list_overdue_exclude_late_penalties that display the statement of account of due invoices without calculating the late penalties and/or recovery cost