New webinar: Driving accounts receivable excellence through acquisition to standardization Tuesday, June 23 2026 by My DSO Manager Join the webinar Digital Transformation in Action: How PROMAN USA transformed credit risk and collections visibility at scale Managing Accounts Receivable in a large, multi-entity organisation requires more than efficient collections. It requires reliable credit risk control, consistent processes and reporting that reflects the realities of the business. Join PROMAN USA, The Hackett Group and My DSO Manager to hear how PROMAN strengthened its Credit & Collections operations by improving the management of credit insurance guarantees, standardising processes across entities and adapting DSO reporting to US GAAP requirements. One of the catalysts for this initiative was the successful use of My DSO Manager within PeopleShare prior to its acquisition by PROMAN. Rather than introducing another platform, PROMAN chose to build on a solution already adopted by users and aligned with operational requirements, accelerating the rollout of standardised Credit & Collections processes across the organisation. During this session, PROMAN will share how it: Consolidated and automated the management of credit insurance guarantees through daily synchronisation and historical tracking Improved responsiveness and control over insured customer risk exposure across multiple entities Extended proven Credit & Collections processes across the organisation by replicating collection scenarios, workflows and customer communication practices Accelerated standardisation while preserving flexibility for local operational requirements Implemented DSO reporting aligned with the US GAAP 4-4-5 calendar, providing finance teams with performance metrics adapted to US accounting standards Attendees will gain practical insights into how finance and credit teams can strengthen risk management, improve operational consistency and deliver more meaningful Accounts Receivable reporting across complex organisations. Speakers Melissa Balderas Director of Credit Management · PROMAN Staffing USA Melissa focuses on cultivating strong client relationships and driving effective risk management strategies. She leads a dedicated team committed to delivering exceptional customer service, meeting key performance indicators and achieving goals aligned with PROMAN's overall mission. Bryan DeGraw Associate Principal · The Hackett Group Finance transformation advisor with over two decades of experience driving operational improvement in Fortune 500 companies. Specialises in optimising Customer-to-Cash and Purchase-to-Pay processes through best practices, advanced automation and credit/risk modelling. Noy McDonald Credit Manager Experienced Credit Manager with nearly 20 years of expertise leading credit management functions within large international organisations. Strong focus on collaboration, process excellence and embedding credit management across the wider business. Luke Sculthorp UK & Ireland Commercial Lead · My DSO Manager Fellow of the CICM and former senior credit leader at United Utilities plc. With more than 15 years of experience spanning operational credit, strategy and stakeholder leadership, Luke leads My DSO Manager's commercial strategy across the UK and Ireland. Jérémy Crux Project Manager & Credit Management Consultant · My DSO Manager With more than 14 years of experience across SMEs, international groups and technology environments, Jérémy specialises in translating strategic objectives into scalable operational credit processes. He played a key role in the deployment of My DSO Manager within PROMAN USA. Who should attend? Credit Managers Accounts Receivable Leaders Customer-to-Cash Leaders Finance Transformation Leaders Shared Services Leaders CFOs and Finance Directors Collections and Credit Risk Teams What you will learn How to strengthen credit risk visibility across multiple entities How to automate and centralise credit insurance guarantee management How to standardise Credit & Collections processes after an acquisition How to preserve local flexibility while improving operational consistency How to adapt DSO reporting to US GAAP 4-4-5 calendar requirements How PROMAN USA scaled Accounts Receivable excellence with My DSO Manager 📅 Wednesday, July 15, 2026 11:00 AM EDT | 4:00 PM UK | 5:00 PM CEST Register now