The credit notation is a scoring tool of your customers, customizable and available on the customer file, tab Risk report.

It calculates a score out of 10 (10 being best) and a risk category A, B, C or D:

• Category A - Strong account: company with a balanced financial structure and a flexible cash. It respects its commitments and has a high development potential.
  → Establish a credit limit consistent with the size of this structure and expand your business with confidence by monitoring collection.
   
• Category B - Stable account: company with a balanced financial structure without benefit of substantial reserves. The compliance is generally good.
  → Expand your business through credit limits clearly defined while remaining attentive in case of decreased activity or event that could quickly weaken your customer.
   
• Category C - Weak account: company with an unbalanced financial structure who has difficulties and / or is poorly managed. The payment of suppliers is often delayed because the cash is tight.
  → Strictly follow the credit limit and secure your bills with guarantees and other appropriate means. This company may be placed in insolvency proceedings (bankruptcy) which risk to cause payment defaults to its suppliers.
   
• Category D - Defaulted account or default imminent: company whose financial situation is very deteriorated which cannot meet its commitments. The risk of default is very high.
  → Require payment guarantees if you grant a credit or request a payment in advance (before the delivery).

To use it, just go on the customer file, Risk reporttab, and click on New score

You can choose the scoring template, which is customizable from the « Settings » tab, Manage credit rating.

Once the criteria are filled in and the score calculated, it is possible to save the result obtained.



The result of the credit notation is one of the criteria to calculate the customer's credit limit.
→ See more: How to manage credit limit?