Read the full tutorial: Electronic invoicing and cash collection

The electronic invoicing reform, already available in Italy and Belgium (since 1st of January), to be implemented in France starting in 2026, requires companies to issue, transmit, and receive their invoices via approved platforms, in a structured format.

This will lead to a significant evolution in cash collection, particularly with a stricter requirement for data quality: any missing or incorrect information can result in the invoice being rejected. Ultimately, this increased reliability will reduce disputes.

One of the main changes lies in the interconnection of systems between sellers and buyers. Invoice-related exchanges become continuous and structured, which improves communication and tracking.

Impact on cash collection

Electronic invoicing significantly enhances cash collection processes by delivering three major benefits:

Faster Invoice Transmission

Reduction in Errors and Disputes

Real-Time Status Updates

Comprehensive support for a smooth transition

My DSO Manager is your dedicated partner in navigating this transition. Our platform seamlessly integrates with certified systems to provide comprehensive support.

My DSO Manager retrieves real-time invoice statuses and customer feedback, ensuring you always have up-to-date information at your fingertips. The platform converts raw data into actionable insights, such as identifying disputes or payment promises, enabling you to take informed and timely actions.

Follow-up actions are automated and tailored to each specific situation, reducing manual effort and increasing efficiency. Rejected invoices are quickly identified and resolved, minimising disruptions to your cash flow.

With My DSO Manager , you can track the entire lifecycle of your invoices without manual duplication, optimising your collections process for maximum efficiency.

MAIA: AI-Powered Intelligence for smarter collections

Our AI assistant, MAIA, harnesses the power of electronic invoicing data to transform your collections process: MAIA provides tailored advice to collectors, guiding them on the best actions to take for each invoice.

Invoices are qualified based on customer feedback, allowing for more accurate risk assessment and prioritisation. Tasks are prioritised and workflows streamlined, ensuring that your team focuses on what matters most.

Evolving practices and performance metrics

The integration of electronic invoicing, high-quality data, and AI-driven tools enables businesses to achieve significant improvements:

Manual tasks are reduced through automation, freeing up your team to focus on strategic activities.

Dispute resolution becomes faster and more efficient, thanks to clear and traceable data.

Collection actions are prioritised more intelligently, ensuring that resources are allocated where they are needed most.

New Key Performance Indicators (KPIs), such as rejection rates and acceptance rates, provide deeper insights into your collections performance, enabling continuous improvement.

Conclusion

Electronic invoicing represents a major step forward for businesses, simplifying transactions and improving data reliability. My DSO Manager is here to support you through this transition, offering powerful tools and dedicated expertise. Thanks to our platform and the MAIA artificial intelligence system, you can optimise your cash collection, reduce risks and boost efficiency.