Cash Collection: How to Optimise It with Electronic Invoicing in 2026

The electronic invoicing reform is underway. It is no longer a future project to consider in a few years' time, but a very real and immediate transformation that is reshaping cash collection practices between businesses. Here are the key milestones in France:

• 1 September 2026: "mandatory issuance of invoices in electronic format and e-reporting for large companies and mid-sized organisations. Mandatory receipt of electronic invoices for all businesses."
• 1 September 2027: "mandatory issuance of invoices in electronic format and e-reporting for medium, small and micro businesses at the latest."

In just a few months, all companies will be required to receive electronic invoices. This creates a very practical requirement: every organisation must select its government-approved electronic invoicing platform (AP) to issue, receive and report invoice data.

What impact will electronic invoicing have on cash collection?

The impact of electronic invoicing on cash collection and credit management is game-changing. While there may be short-term challenges during the transition, the long-term benefits in efficiency, visibility and customer relationships are substantial.

First, the reform enforces higher-quality customer data. Mandatory invoice fields must be accurate and complete-otherwise invoices will be automatically rejected by platforms. While this may create some initial friction, it will significantly reduce disputes and payment delays over time.

Anticipation is key. Businesses should proactively identify and enrich incomplete customer records-for example, using My DSO Manager and the Insights report or other data quality dashboards.

This means communication-at the heart of effective cash collection-becomes seamless, real-time and fully traceable. Each invoice is uniquely identified across both parties. No more silos, no more Excel workarounds, no more fragmented email threads. Electronic invoicing marks a true turning point in B2B financial relationships-especially for collections.

Until now, collectors have spent significant time bridging system gaps: chasing missing data, handling scattered customer feedback, manually updating records, and coordinating across teams.

Electronic invoicing eliminates these inefficiencies. With connected systems and structured data flows, processes become faster, smarter and more reliable. And this is only the beginning.

Next-generation cash collection with electronic invoicing and My DSO Manager

With its agile, fully integrated approach-enhanced by MAIA-My DSO Manager unlocks the full potential of electronic invoicing.

The platform integrates seamlessly with approved platforms and delivers real-time, intelligent cash collection and dispute management.

Electronic invoicing integration within My DSO Manager:

My DSO Manager connects directly to your Approved Platform, retrieving invoice statuses and customer feedback in real time across your entire portfolio.

Example: status mapping with Flowie

Each update received is instantly processed by MAIA, which translates platform statuses into actionable collection insights (payment promise, dispute, etc.) and automatically recommends next steps.

Real-time Flowie data integration

As soon as a status or comment is updated in Flowie (via customer platforms), My DSO Manager captures the information instantly and adapts the collection strategy accordingly.



My DSO Manager manages the entire invoice lifecycle, triggering the right actions at the right time-without duplication-across disputes, payment promises and follow-ups.

Collection workflows are fully optimised, ensuring that the right internal and external stakeholders are engaged at the right moment. Real-time alerts keep teams aligned with every invoice status change.

Advanced reporting provides full visibility into late payments and root causes. Rejected invoices are instantly identified, analysed and corrected-minimising revenue leakage.

The power of Artificial Intelligence

Layered on top of this connected ecosystem, AI becomes a true co-pilot for the collector. With richer, structured data now available, Artificial Intelligence can deliver maximum value.

AI automates repetitive tasks, recommends actions, and even manages entire portfolios (agentic AI)-from dunning execution to dispute resolution.

And this is just the beginning.

The role of the collector is evolving rapidly-away from manual tasks and towards high-value activities: analysis, strategy and complex case management.

Driving performance in the age of electronic invoicing

With electronic invoicing, performance management is transformed. The causes of late payments evolve, and so do collection strategies, thanks to real-time, system-driven communication.

New KPIs emerge: rejection rates, first-time acceptance rates, automation levels in invoicing and payment workflows. These metrics enable faster issue detection and resolution.

It directly contributes to improved DSO, reduced payment delays, and more efficient dispute handling-provided the right integrations are in place.

Ultimately, it is a powerful lever for value creation and a chance to demonstrate operational excellence and professionalism in customer relationship management.