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顧客対応のデジタル化
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Items status report
»
What is the items status report?
Translate this page to
Japanese
?
The report
Items status
reflects graphically and in value the statuses applied to invoices and other items types.
The report also shows the
qualification rate and amount of overdue items
, which are
keys indicators
in determining whether the monitoring of overdue
receivable
s is optimal.
Like other reports, you can define a date to
display the status at an earlier date
.
The graph
It displays by default the breakdown of
overdue
receivable
by
type of status
: litigation, ongoing, promise to pay, dispute, dispute resolved:
And
details of the statuses
when a
status type
is selected:
It's also possible to
visualize the statuses trend
.
This approch is particularly relevent to see improvements or deterioration of performance on multiple axes and to highlight
the root causes of late payments
and their trend :
The table
By default this list highlights the
qualified amount and number of items per customer
. It can be
sorted and filtered
in many ways to target clients on which you want to act.
It is possible to
« Group results »
by collector and by any customer analytical field:
Tips! Click on
[ None ]
in the
status type
s to display
all the due and non qualified items
, and thus take the necessary actions on these items.
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