During 2018, My DSO Manager will continue to improve thanks to your suggestions for which we thank you.
First, the address that sends dunning e-mails (firstname.lastname@example.org) evolves and now contains the name of your company (applied only for customized versions).
This helps to strengthen the personalization of your recovery documents, which is a key element of their effectiveness.
As example: email@example.com
You will of course continue to receive feedbacks from your customers on your professional e-mail box.
Check out the latest enhancements on the recovery documents:
- Personalize your collections actions with photos and signatures in your documents → photos, images, handwritten signatures, ..., increase the credibility of your reminders.
- Create templates for specific actions! → save time by creating templates for e-mails, letters or SMS messages in order to use them with few clicks.
- Activate the SMS reminder! → use SMS to speed up communication with some of your customers but also with salespeople. SMS messages are read instantly!